Safeguarding Your Data

In order to safeguard your data there are several ways in which we manage a secure environment:  
  • all access to the facility is either from approved location(s) or an authenticated VPN connection via our SSL VPN Gateway (firewall protected)
  • access methods provided are suited to the application type and end user location -  e.g. browser vs Citrix; local vs remote
  • all access is SSL encrypted
  • direct access to hosted servers is not provided unless otherwise specified in the our service level agreement
  • all application / client use servers are to have anti-virus / malware detection installed where access to the internet / email is required
  • all application / client use servers are virtualised (VMWare) and backed up weekly
  • all data backed up to separate storage / disk (at least) daily (schedule by agreement with customer)
  • SQL Data backed up to third party cloud service provider daily (T & C to be agreed by customer, separate cost for file / document level backup)
  • operating system and application security patches pro-actively deployed
  • all servers and key devices are monitored electronically with alerts sent to key team members if events triggered
  • help desk performs daily system level checks in addition to alerts
     

Extended Identity Management & Access Security
SSL VPN authentication is provided as standard although we are able to offer advanced access security options, where requested, such as:

  • 2 factor authentication via software / hardware tokens
  • Device based end point analysis (advanced application control)
  • Single sign on (SSO) options available for simplified password policy management

Private Cloud
We also offer a direct private (i.e. NOT over public internet) connection from customer location to our data facility using our high-performance UEComm private network.  This is a separate link/ connection installed at the customer premises, or we may also be able to extend your own network to our facility; subject to your current vendor capability.

To learn more about how your company or organisation can benefit from Enabling Managed Services and Infrastructure or to find out more, please call us or complete the contact us enquiry form opposite.

What is the "Cloud"?
Preparation and Risk Mitigation
System Architecture Design
ROI Analysis
Managed Services and Infrastructure