- Business Intelligence (BI) Systems
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Enabling has recognised through years of working in the professional services industry that the key to success is being able to adapt to changes. At the same time there is a need to manage risks and large volumes of information, while building a respected reputation and brand.
Enabling focuses on two solution areas, Service Delivery Management and Project Management. These solutions help you achieve operational excellence and build customer satisfaction with a single and real-time view of your business. Bringing the key information to the forefront while automating key project and resource management processes, supporting time and expense management, and managing service contracts and customer support calls.
Professional Services: Speeding Up Collections with More Efficient Billing
A consulting company needs a better way to document its billable hours, improve its receivables and generate more revenue per customer. The comapny needs to help manage the organisation's contracts better, improve the accuracy of its invoices and improve overall customer retention through better service. Potential implementation benefits include:
- Improved revenue per consultant - Up to 5% of potential revenue may be lost due to consultants' not fully billing for the work they do. Automating the process may reduce this amount by 0.25% or more
- Improved customer retention - Improved record-keeping and management of customer contracts will improve the service offered
- More efficient collections - Properly tracking projects and providing more accurate invoices can reduce the number of billing disputes and increase the speed of receivables
- Labour savings – Improved processes may reduce the need for support staff by one full-time employee
Whether you are in the accounting, architectural, engineering, construction, IT, management, property or personal services industry, our solutions allow your business to manage the projects from the project manager to the financial controller – managing time, scope, budget and customer satisfaction.
For more information on Enabling’s Service Deilvery Management and Project Management Systems, select from our product suites listed below or to find out more, please call us or complete the contact us enquiry form opposite.